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Education:

• B.S. 1979 Pharmacy Purdue University
• M.S. 1982 Sociology Purdue University
• Ph.D. 1985 Sociology Purdue University

Overview

Jeanine received her BS degree (1979) in pharmacy, and her MS (1982) and PhD (1985) degrees in sociology, all from Purdue University. As a registered pharmacist, she has practiced pharmacy in a variety of hospital and community settings. She is active in numerous professional organizations. Professor Mount joined the UW-Madison faculty in 1985.

Dr. Mount's current research interests focus on two general areas: the effects of organizational and professional characteristics on the process of health service delivery, and the social organization of pharmacy and the pharmacy profession in the United States.

Processes of Service Delivery: In this area, Dr. Mount has been interested in looking at how health and social service organizations and their professional staff members address the needs of their patients or clients. She has had a particular interest in services for the aged population. She has studied how a community-based network of health and social service agencies interacts to provide integrated services to the aged persons in a community. Her research has focused on the structure of administrative and service-related inter-organizational relationships and how the structure influences coordination of services. Another research project of Dr. Mount's has analyzed the role of the consultant pharmacist in long-term care. More specifically, it focused on the nature and effects of consultant pharmacists' interactions with other health professionals (e.g., physicians, nurses, medical social workers), nursing home residents and their families. Dr. Mount has also been involved in an NIMH-funded multi disciplinary study of the organization and provision of services to the severely mentally ill. The study analyzes patterns of mental health service provision in several rural Wisconsin counties.

Social Organization of Pharmacy: In this area, Dr. Mount has been interested in studying the organization and activities of professional and trade associations, the process of pharmaceutical policy-making, development of leadership within the profession, and the overall process of professionalization within the pharmacy.

Work-Related Interests/Research:

Effects of organizational and professional characteristics on the process of health service delivery, and the social organization of pharmacy and the pharmacy profession in the United States

Highlighted Publications:

• Westrick SC, Mount JK, Watcharadamrongkun S, Breland ML. Pharmacy stages of involvement in pharmacy-based immunization services: Results from a 17-state survey. J Am Pharm Assoc. Forthcoming.
• Westrick SC, Mount JK. Effects of repeated callbacks on response rate and nonresponse bias: Results from 17-state pharmacy survey. Res in Soc & Admin Pharm. 2008; 4(1):46-58.
• Westrick SC, Mount JK, Evaluating telephone follow-up of a mail survey of community pharmacies, Res in Soc & Admin Pharm. 2007; 3(2):160-182.
• Clark BE, Mount JK. Pharmacy Service Orientation: A measure of organizational culture in practice sites, Res in Soc & Admin Pharm. 2006; 2(1):110-128.
• Svarstad BL, Tabak ER, Mount JK. Expert and consumer evaluation of patient medication leaflets provided in U.S. pharmacies. J Am Pharm Assoc. 2005; 45(4):443-51.
• Svarstad BL, Draugalis JR, Meyer SM, Mount JK. The status of women in pharmacy education: Persisting gaps and issues. Am J Pharm Educ. 2004; 68(3): NIL_0161-NIL_0171.
• Larsen JL, Mount JK, Kruse PR, Vrangbæk K. Pharmacy regulation in Denmark, 1546-1932, A study of profession-state relations, Pharmacy in History. 2004; 46(1):3-25.
• Larsen JL, Mount JK, Kruse PR, Vrangbæk K. Pharmacy regulation in Denmark, 1932-1994: A study of profession-state relations, Pharmacy in History. 2004; 46(2):43-61.
• Svarstad BL, Bultman DC, Mount JK. Patient counseling provided in community pharmacies: Effects of state regulation, pharmacist age, and busyness, J Am Pharm Assoc. 2004; 44:22-29.
• Svarstad BL, Bultman DC, Mount JK, Tabak ER. Evaluation of written prescription information provided in community pharmacies: An 8-state study, J Am Pharm Assoc, 2003, 43:383-393.
• Svarstad B and Mount J. Effects of resident depression, sleep, and demand for medication on benzodiazepine use in nursing homes, Psychiatric Services. 2002; 53:1159-1165.
• Mount JK. Organizational culture and effecting change in pharmacy in the 21st century, In: Pharmacy's Framework for Drug Therapy Management in the 21st. Century: Supporting Documents. Academy of Managed Care Pharmacy, June 2002.
• Wiederholt JB, Schommer JC, Mount JK, McGregor TD, Braatz PD. The Wisconsin Pharmacy Self-Inspection Project: An application of Berwick's Theory of Continuous Improvement. Am J Pharm Educ, 2002; 66:27-36.
• Svarstad BL and Mount JK, Chronic benzodiazepine use in nursing homes: Effects of federal guidelines, resident mix, and nurse staffing, J of American Geriatrics Society, 2001; 49:1673-1678.
• Svarstad BL, Mount JK, Bigelow W, Variations in the treatment culture of nursing homes and their response to drug regulations. Psychiatric Services, 2001; 52:666-672.
• Mount JK. Pharmacy Social Movement at the Turn of the Century: Introduction to Pharmaceutical Care Symposium, Pharmacy in History 2001; 43:66-74.