Instructional & Information Technology - Priorities/title> <div id="hidden_div"> <h1>Instructional & Information Technology - Priorities</h1> <h2>Navigation Options</h2> <ul> <li><a href="#horizontal_nav">Skip to menu for main topics about the School of Pharmacy</a> </li> <li><a href="#left_nav_menu">Skip to main topics for this section</a></li> <li><a href="#content">Skip to content for this section</a></li> <li><a href="#search">Skip to Search</a></li> </ul> </div> <script type="text/javascript" src="/CFIDE/scripts/cfform.js"></script> <script type="text/javascript" src="/CFIDE/scripts/masks.js"></script> <script type="text/javascript">  </script> </head> <body> <div id="container"> <div id="container_head"> <form name="CFForm_1" action="http://www.google.com/search" method="get" class="nopadmarg" onsubmit="return _CF_checkCFForm_1(this)"> <p class="topnav_links"><a href="/index.cfm"><img src="/images/sop_logo_03.gif" alt="School of Pharmacy University of Wisconsin-Madison" border="0" align="left"></a> <a href="http://cms.pharmacy.wisc.edu/calendar">CALENDAR</a> <span class="top_links_big">| </span> <a href="/intranet/">INTRANET</a> <span class="top_links_big">|</span> <a href="/alumni/">ALUMNI</a> <span class="top_links_big">|</span> <a href="/sopdir/index.cfm">DIRECTORY</strong></a> <span class="top_links_big">|</span> <a href="/contact.cfm">CONTACT</a> <br> <br> <a name="search" id="search"></a> <input name="q" type="text" value="Search..." maxlength="60" size="25" onkeypress="if(this.value == 'Search...'){this.value = '';}" class="goenter" onclick="if(this.value == 'Search...'){this.value = '';}" id="q" /> <input name="sa" type="submit" value="GO" class="gobutton" id="Submit" /><input name="domains" id="domains" type="hidden" value="www.pharmacy.wisc.edu;wisc.edu" /><input name="sitesearch" id="sitesearch" type="hidden" value="www.pharmacy.wisc.edu" /></p> </form> </div> <div class="horizontal_nav"> <a name="horizontal_nav" id="horizontal_nav"></a> <ul> <li class="tan_block"><a href="/edu/index.cfm">Education </a></li> <li class="tan_block"><a href="/research/index.cfm">Research </a></li> <li class="tan_block"><a href="/admissions/index.cfm">Admissions </a></li> <li class="tan_block"><a href="/divisions/index.cfm">Divisions & Centers</a></li> <li class="tan_block"><a href="/about/index.cfm">About the School </a></li> </ul> </div> <div id="breadcrumbs"> <p class="bread_crumb_text"><a href="../index.cfm">School of Pharmacy Home</a> >> <a href="index.cfm">Instructional & Information Technology</a> >> <a href="policies.cfm">Policies</a></p> </div> <div id="content_2columns"> <div class="left_menu_column"> <div id="box_header_leftnav"> <a name="left_nav_menu" id="left_nav_menu"></a> <h2>Instructional & Information Technology</h2> </div> <div id="leftnav_menu_list"> <ul> <li><a href="/iit/index.cfm">Overview</a></li> <li><a href="/iit/team.cfm">Team Members</a></li> <li><a href="supporttable.cfm">Who to Contact</a></li> <li><a href="policies.cfm">Policies</a></li> </ul> <h4>Services</h4> <ul> <li><a href="instruction.cfm">Instructional Technology Services</a></li> <li><a href="courserecording.cfm">Course Lecture Recording</a></li> <li><a href="recording.cfm">Special Event Recording</a></li> <li><a href="media.cfm"> Media Production Services</a></li> <li><a href="graphics.cfm">Scientific Graphics Development</a></li> </ul> <h4>Resources</h4> <ul> <li><a href="../room/">Room & A/V Equipment Reservations</a></li> <li><a href="/iit/resources.cfm">IIT Resources for Faculty & Staff</a></li> </ul> <h4>Help Desk</h4> <ul> <li><a href="helpdesk.cfm">Help Desk Overview</a></li> <li><a href="helpdesk/">Submit a Help Desk Request (for Faculty/Staff)</a></li> <li><a href="/apps/helpdeskemail/outsideremail.cfm">Submit a Help Desk Request (for non-Faculty/Staff)</a></li> <li><a href="priorities.cfm">Help Desk Priorities</a></li> </ul> <p> </p> </div> </div> <div id="middle_right_envelope"> <div id="right_wide" class="column"> <div id="box_header_right_wide"> <h2 class="box_title_text"><a name="content" id="content"></a>Priorities</h2> </div> <p>In most situations, we will give priority to the "problem" that affects the greatest number of people within the School. For example, a network problem will affect the entire School, whereas a problem with a computer or a database application will affect only one or or a few people. Therefore, the network problem would receive attention first, then any other problems would be dealt with.<br /> </p> <h3>The following list describes our priorities in terms of decreasing number of affected people: </h3> <ul> <li>Network Emergencies (This refers to School-wide network problems, not to <br /> network problems in a given office or area).<br /> </li> <li>School file or web server problems<br /> </li> <li>Teaching (courses that are part of the SOP curriculum)<br /> </li> <li>Web Support/Maintenance/Development<br /> </li> <li>Database Support/Maintenance/Development<br /> </li> <li>Training courses (such as the Excel/PowerPoint workshops)<br /> </li> <li>User support (day-to-day problems, "help desk" type calls)<br /> </li> <li>Campus Committee Meetings </p> </li> </ul><br /> </div> </div> <div class="separator"> </div> </div> <div id="footer"> <br> <p><a href="/index.cfm">School of Pharmacy</a> • <a href="http://www.wisc.edu">University of Wisconsin</a> • 777 Highland Avenue, Madison, WI 53705-2222</p> <br> <p class="footer_text_small">©2009 Board of Regents of the University of Wisconsin System | <a href="/web.cfm">Web Accessibility</a></p> <br> </div> </div> </body> </div> </html> </div>